Delivery

CLICK & COLLECT

Is available at the checkout.

DELIVERY

The delivery charge is worked out based on the postcode.

SCOTLAND

EH39-EH42 postcodes (Haddington, Gifford, Dunbar, North Berwick, East Linton, other areas within 5 mile radius of the shop): Orders over £35 - free delivery; orders under £35 - delivery charge £4.50.

Other EH and FK1-16 post codes (East Lothian, Edinburgh, Fife) : Orders over £60 ‐ free delivery; orders under £60 ‐ delivery is £4.50.

Central Scotland: Order over £60 ‐ free delivery; order under £60 ‐ £6.99;

Northern Scotland and Highlands: £15.00 (48-hour service).

REST OF BRITAIN

England & Wales: Order over £60 ‐ free delivery; order under £60 ‐ £6.99.

Northern Ireland and Islands (Isle of Man, Scilly, Skye, Wight, Jersey, Guernsey): we currently do not ship to.

Most of the mainland UK gets a next day delivery service. However, certain areas of the UK get a longer service. Our boxes are designed to be safe in transit for up to 48 hours.

When placing an order, please make sure to provide:

an alternative delivery instruction, in case you’re not in to receive the order (such as “leave on porch, leave in a shed, leave with neighbour”)
complete post code and mobile number (will be used for courier notifications)

SHIPPING INFORMATION
Our checkout system allows you to pick a date in the future to receive your delivery. If you are buying cheeses for a special occasion, please allow an extra day or two for your cheeses to arrive, in case of unforeseen and uncontrollable circumstances.

Orders placed before 11am Tuesday – Thursday will ship the same day and will arrive the next day.

Orders placed after 11am Tuesday – Wednesday will ship the next day and arrive the following day after that.

Orders placed after 11am on Thursday and on Friday, Saturday, Sunday and Monday be shipped on Tuesday, as we cannot deliver during the weekend.

During December and other peak periods, we may require additional days to process and
deliver your order and will inform you of any unusual delays.

PACKAGING

We take great care in packaging and delivering your order.

Cheeses are wrapped in specialist cheese paper that will allow them to breathe and not suffocate.
Cheeses and condiments are then packaged in a cardboard box (reusable and recyclable) with an insulated foil pouch and ice packs to ensure the correct temperature is maintained for a minimum of 24 hours (up to 48 hours, if required).

GIFT MESSAGES

A personalized gift note can be included with all of our products at no extra charge.

RETURNS, CLAIMS AND EXCEPTIONS
Cheeses are perishable goods therefore unfortunately we cannot accept returns. However, if you suspect something is wrong with your order please contact us immediately (definitely within 24 hours) and if at all possible supply pictures of the issue.

We will do everything possible to re‐route orders for timely delivery but cannot be
responsible for damaged or compromised product due to the following:

Delayed deliveries due to weather or other “force majeure” situations;
Incorrect addresses;
Unopened shipments;
Gift shipments sent to recipients who are out of town or otherwise unavailable to receive their shipment. Please notify recipient of the pending arrival of perishables.

Due to the relatively small scale of our cheese and condiment producers occasionally some cheeses and condiments may be unavailable and we will have to substitute them with similar products

Xmas

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Free UK delivery on orders over £60
Pick delivery date at checkout

Free delivery to EH39-42 on orders over £35
hello@thecheeselady.co.uk

Gift Voucher (Online shop)

Name: Gift Voucher (Online shop)
SKU: 3788
Availability: InStock

£20.00 – £200.00

To be used in our online shop only

Categories: Gifts, Vouchers

Details

Stuck for gift ideas for that cheese lover in your life? We’ve got a solution for you!

Our Gift Voucher would make a perfect gift for a cheese lover in your life. They can have a great time choosing their own cheeses and condiments in our online shop.

The voucher is designed to be used in our online shop only and is valid for 6 months from date of issue.

ENTER YOUR EMAIL AND GET

10% off Fine Cheese and Cheese Selections

Be the first to know about our exclusive offers, new cheeses
and special promotions

Gift Voucher (Online shop)

Details

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Cheese and Condiments Gift

Gift Voucher (Haddington shop)